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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anne

August 12, 2025

5  out of  5
rating by Anne
"I received excellent service! Very smooth and easy! Thank you!"
We responded:
"Thank you, Anne! We’re so glad to hear you had an excellent experience and found the process smooth and easy. Providing great service and value for your homeowners insurance is always our goal. We appreciate your trust in us and look forward to being here whenever you need us!"
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Johnny Dees

August 8, 2025

5  out of  5
rating by Johnny Dees
"Shakira took time with me and explained everything. Very pleasant person to work with."
We responded:
"Johnny, thank you for the 5 stars! I appreciate you taking the time to let me know how Shakira helped you. We look forward to servicing all of your insurance needs! "
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Bruce Martin

August 7, 2025

5  out of  5
rating by Bruce Martin
"Tori was very professional and very helpful.."
We responded:
"Thank you so much, Bruce! We’re thrilled to hear that Tori provided you with professional and helpful service. She’s a valued part of our team, and we’re glad she made a great impression. Don’t hesitate to reach out if there’s anything else we can assist you with!"
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Brittney Hampton

August 6, 2025

5  out of  5
rating by Brittney Hampton
"Mrs Shakira was Amazing, Really Great Personality, and Very Helpful"
We responded:
"Thank you so much, Brittney! We’re thrilled to hear that you had a great experience with Mrs. Shakira — she truly is amazing! Her friendly personality and dedication to helping others make her such an asset to our team. We appreciate your kind words and are so glad we could offer you great service. "
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Charmaine Brown

July 29, 2025

5  out of  5
rating by Charmaine Brown
"I received a swift answer from a very competent agent. All my needs were met and I got new tips on how to bundle and save. Excellent service!!!!"
We responded:
"Thank you so much, Charmaine! We’re thrilled to hear that you had such a positive experience and that our team was able to meet your needs quickly and efficiently. It’s always our goal to provide excellent service and helpful savings tips. We truly appreciate your kind words and look forward to continuing to serve you!"
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Celestine Christie

July 29, 2025

5  out of  5
rating by Celestine Christie
"Natoria is the epitome of what customer service should be about …. Perfection"
We responded:
"Thank you, Celestine! We’re so glad you had a wonderful experience with Natoria — she truly goes above and beyond for our customers. Your kind words mean the world to us, and we’re lucky to have her on our team. We appreciate your support!"
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stacee fairley

July 29, 2025

5  out of  5
rating by stacee fairley
"Tori was very helpful and determined to help out any way that she could!"
We responded:
"Thank you, Stacee! We’re so happy to hear that Tori was able to assist you with such dedication and care. Her commitment to helping our customers truly shines through. We appreciate your kind words and the opportunity to serve you!"
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Shenita Jackson

July 24, 2025

5  out of  5
rating by Shenita Jackson
"Thank you Tori for you're help today. You're the best!!"
We responded:
"Thank you so much, Shenita! I’m thrilled to hear that I could help. Your kind words mean a lot to me. Looking forward to assisting you again in the future!"
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Taminica Land

July 23, 2025

5  out of  5
rating by Taminica Land
"⭐️⭐️⭐️⭐️⭐️ I had a great experience with Tori at State Farm. She was very polite, professional, and took the time to explain everything clearly. She went into detail addressing all of my concerns and made sure I understood my options. I really appreciated her patience and willingness to help—definitely recommend her!"
We responded:
"Taminica, Thank you so much for your fantastic review! We're thrilled to hear that Tori provided you with such attentive and thorough service. It's wonderful to know she took the time to explain everything clearly and made you feel comfortable with your options. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Kecia Mathews

July 23, 2025

5  out of  5
rating by Kecia Mathews
"Diana assisted me with an issue that perplexed me regarding my account. She was kind, attentive and addressed my concern expeditiously. This seems to be the norm as an office visit earlier this year was just as pleasant."
We responded:
"Kecia, Thank you so much for your wonderful feedback! We're delighted to hear that Diana was able to assist you quickly and with such kindness. It's great to know that your experiences with us, both recently and earlier this year, have been consistently pleasant. We truly appreciate your continued trust and look forward to helping you whenever you need us!"
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Sanquinette Porterfield

July 22, 2025

5  out of  5
rating by Sanquinette Porterfield
"I spoke with Tori. She was very knowledgeable and was a pleasure to speak with on the phone. Her customer service was on point!!! 🤩"
We responded:
"Thank you so much for your kind words, Sanquinette! We're thrilled to hear that Tori provided you with excellent service and made your experience enjoyable. We'll be sure to share your feedback with her. Looking forward to assisting you again soon! 😊✨"
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Demetrious Turner

July 15, 2025

5  out of  5
rating by Demetrious Turner
"Shelia was very helpful she answered all of my questions making the process as smooth as possible"
We responded:
"Demetrius, thank you for the kind words! Shelia is awesome and we are happy to have her apart of the team! "
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Theresa Vistart

July 8, 2025

5  out of  5
rating by Theresa Vistart
"Lee McDaniels was very helpful in explaining in detail how State Farm compared to my current policies. He was very professional but friendly and easy to talk to. A great agent!"
We responded:
"Thank you so much, Theresa, for your kind words! We're delighted to hear that Lee McDaniels provided you with clear and helpful information while making the experience friendly and professional. We appreciate your trust and look forward to continuing to serve your insurance needs!"
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Shemekia Butler

July 8, 2025

5  out of  5
rating by Shemekia Butler
"Soon as I received the word I jumped on it real quick! Mrs. Holloway and Her Rep Shikira will get the job done! Trust me you want be disappointed 👐 I am satisfied!!"
We responded:
"Shemekia, thank you so much for the 5 stars!!! We appreciate the opportunity to serve you! We look forward to serving you for years to come! "
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LaConda Harris

July 7, 2025

5  out of  5
rating by LaConda Harris
"Tori is amazing! She helped me get all my concerns addressed and my mind at ease."
We responded:
"Thank you, LaConda, for your wonderful review! We're so happy to hear that Tori was able to address your concerns and put your mind at ease. We appreciate your kind words and look forward to assisting you again!"
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Tarquin Robinson

July 3, 2025

5  out of  5
rating by Tarquin Robinson
"She did good job help me today"
We responded:
"Thank you, Tarquin, for your kind feedback! We're glad to hear that you received great help. We appreciate your support and look forward to assisting you again in the future!"
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Carlos Richardson

July 3, 2025

5  out of  5
rating by Carlos Richardson
"My experience was wonderful. The agent provided me with more knowledge about insurance coverage and at the same time help me save money."
We responded:
"Carlos, thank you for the 5 stars! ⭐️ We value your business and truly appreciate you trusting in our agency for your insurance needs! "
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kool sliq

June 27, 2025

5  out of  5
rating by kool sliq
"She was nice"
We responded:
"Thank you so much! We’re happy to hear you had a positive experience. We appreciate you taking the time to leave a review, and we’re always here if you need anything"
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DENISE HOLLAND

June 27, 2025

5  out of  5
rating by DENISE HOLLAND
"Diana was great!"
We responded:
"Thank you, Denise! We’re so glad to hear you had a great experience with Diana! She truly enjoys helping our customers and will appreciate the kind words. Don’t hesitate to reach out if you need anything in the future!"
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Brian P

June 25, 2025

5  out of  5
rating by Brian P
"Service like this shouldn't go unnoticed. Great attitude, great concern, and this type of service is the best"
We responded:
" Hi Brian! Wow, thank you so much for your amazing review! 🌟 We’re absolutely thrilled to hear that you had such a great experience with our team. It truly warms our hearts to know that our efforts to provide friendly and caring service made a difference for you. We can’t wait to welcome you back soon—your support means the world to us!"
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Lori Quinn

June 23, 2025

5  out of  5
rating by Lori Quinn
"Received excellent service and support!"
We responded:
"Hi Lori! Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with us. It’s always our goal to provide excellent service and support to our amazing clients like you! If you ever need anything or just want to chat, don’t hesitate to reach out. We’re here for you!"
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Eligha Singleton

June 18, 2025

5  out of  5
rating by Eligha Singleton
"Tori was very professional/patient. She explained everything I needed to know about the auto and homeowners policy/coverage. She went above and beyond with getting answers, while also explaining different best options. I was highly satisfied with her service. Thank you!"
We responded:
"Eligha, thank you for the 5 stars! It makes our hearts happy that you are more educated or your insurance coverages. We aim to educate our customers and create an experience that is fun and simplistic. We are delighted to hear you enjoyed your insurance purchasing experience. We look forward to being here for you!"
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John Bradford

June 17, 2025

5  out of  5
rating by John Bradford
"I have been a customer for a few years, and I have no complaints. They are timely, informative, and upfront about all the costs and benefits. For the last year or so Shauna has done most of my and my family’s claims, and quite frankly she is a rock star!! She listens intently on what our needs are, extraordinarily responsive, very friendly, and by no means pushy for stuff that we don’t want. She is one of those agents I actually look forward to talking to."
We responded:
"Thank you so much, John! We’re incredibly grateful for your continued trust over the years. Shauna truly is a rock star, and we’re so glad to hear how much you value her attentive and honest approach. It means a lot to know you feel supported and genuinely enjoy working with her—we look forward to continuing to serve you and your family!"
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Jamie Foster

June 13, 2025

5  out of  5
rating by Jamie Foster
"OMG! When I tell you, State Farm is my new friend! I am soooooo appreciative of Alyssa! I was driving on the way to a Teacher Conference, and saw Alyssa’s Billboard getting on the exit. I immediately called to inquire about changing my current Car Insurance Policy to State Farm. A lady by the name of Shauna answered the phone, and she was so kind and not to mention very knowledgeable of the different policies. I was so pleased and impressed. I told her to sign me up immediately after she quoted me the prices. 🗣️I was able to save $500.00 a month!😆 AAA who?!?!?!🙂‍↔️ Bye, Bye AAA, 🙃Hellooooo State Farm!😌 Thank you State Farm❤️, Alyssa🤍, and Shauna✨ for the GREAT customer service and even better rates. I look forward to our business relationship! If you’re looking forward to saving money, please give Alyssa a call (ask for Shauna) and tell them Jamie sent you. This was by far the BEST decision I’ve made today. 🤍"
We responded:
"Jamie, Wow, thank you so much for your enthusiastic review! 🎉 We’re absolutely thrilled to hear that Alyssa and Shauna made such a fantastic impression on you. It’s wonderful to know that you found us just in time for your Teacher Conference and that we could help you save $500 a month! That's amazing! We’re so grateful to have you as part of the State Farm family, and we can’t wait to continue our business relationship. If you ever have any questions or need assistance, don’t hesitate to reach out. Thank you again for spreading the word—your recommendation means the world to us! Here’s to many more great experiences ahead! 😊❤️"
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Collins Collins & Collins

June 13, 2025

5  out of  5
rating by Collins Collins & Collins
"She was absolutely amazing great job!!"
We responded:
"Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with our team. Your kind words truly motivate us to continue delivering exceptional service. If you ever need assistance again, please don’t hesitate to reach out. We look forward to serving you in the future!"