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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Flo Grant

April 19, 2025

5  out of  5
rating by Flo Grant
"Fast efficient and knowledgeable, all questions answered. Make sure I understood"
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John Doe

April 18, 2025

5  out of  5
rating by John Doe
"Tori was awesome. Very friendly and informative"
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Earnestine Bell

April 18, 2025

5  out of  5
rating by Earnestine Bell
"The associate was very ensuring that I got the best policy on the car and barrier insurance I would recommend you get in contact with them at State Farm."
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Mark Critten

April 18, 2025

5  out of  5
rating by Mark Critten
"Tory was very helpful and it take no time at all"
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bob mo

April 17, 2025

5  out of  5
rating by bob mo
"Excellent professional service. Lee definitely qualifies for 2 days off at the beach with pay!"
We responded:
"Bob, Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with Lee. We agree—he definitely deserves those two days off at the beach! Your kind words mean a lot to us, and we can't wait to serve you again soon! 🌊🏖️"
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Natasha Williams

April 17, 2025

5  out of  5
rating by Natasha Williams
"Responsiveness, Quality, Professionalism, Value"
We responded:
"Natasha, Thank you for your fantastic review! We're delighted to hear that you appreciated our responsiveness, quality, professionalism, and value. Our team works hard to ensure that our customers have the best experience possible, and your feedback truly motivates us. "
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Roderick Bernal

April 17, 2025

5  out of  5
rating by Roderick Bernal
"She’s amazing and very helpful. Keep it up Alyssa😊"
We responded:
"Roderick, Thank you so much for your kind words! We're thrilled to hear that Yari made such a positive impact on your experience. She truly is amazing and always goes above and beyond to help our customers. We appreciate your support and look forward to serving you for years to come! 😊"
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Prachansi Carmichael

April 15, 2025

5  out of  5
rating by Prachansi Carmichael
"I reached out to Mrs.Holloway after I was referred by my sister. She set me up with her office manager Shakira to get me some quotes. Shakira was wonderful. I’ve been with State Farm for years but NEVER received the customer service I received with this office. And I also got 2 policies cheaper than I was paying for just ONE policy with another agent. Definitely recommend this office to everybody!"
We responded:
"Prachansi, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Mrs. Holloway and Shakira. Our team is dedicated to providing exceptional customer service, and it’s fantastic to know that we exceeded your expectations. We’re also glad to hear that we could save you money on your policies! Your recommendation means the world to us. If you ever need anything else or have any questions, don’t hesitate to reach out. Welcome to the family! 😊"
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Eusebia Sanderson

April 13, 2025

5  out of  5
rating by Eusebia Sanderson
"Whenever I call this agent's office, I am hoping that Diana answers the phone. She has such a pleasant voice and greets me like a friend that she has known for a long time. I only recently met her face-to-face. I know that whatever it is that I want done, she will follow-up on it until completion. Recently I requested a life insurance loan. She set up reminders to call the department to check on the status of the check and called me with status reports. Today I finally got the check. Diana is a valuable asset to Ms. Holloway's business."
We responded:
"Eusebio, we thank you for the 5 stars and for your continued loyal business! We look forward to serving you and your family for years to come! Diana has continued to be a wonderful asset to our agency. She always enjoys speaking with you. Please let us know if there is anything you need now or in the future! "
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Josh Walker

April 4, 2025

5  out of  5
rating by Josh Walker
"Diana is the best! Great customer service! 10/10 would recommend!"
We responded:
"Josh, Thank you so much for your wonderful review! 🌟 We’re so happy to hear that Diana made your experience special. She truly is the best! Your recommendation means the world to us, and we can't wait to welcome you back soon. Have a fantastic day! 😊"
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Detrick Poole

April 1, 2025

5  out of  5
rating by Detrick Poole
"Very infomercial 10/10"
We responded:
"Detrick, Thank you so much for your 5-star review! We're delighted to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! If you have any questions or feedback, don't hesitate to reach out. We look forward to being your agency of choice for years to come!"
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Mary Green

March 26, 2025

5  out of  5
rating by Mary Green
"so awesome great customer service very helpful"
We responded:
"Mary, thank you so much for your wonderful 5 star review! We're happy to know you found our customer service helpful and awesome. Your satisfaction is our priority, and we're grateful for your feedback. If you ever need anything else, don't hesitate to reach out. We are here for all of your insurance needs! - Holloway Ins Agcy Inc, Vestavia Hills, AL"
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Thelma Washington

March 24, 2025

5  out of  5
rating by Thelma Washington
"Absolutely fantastic!"
We responded:
"Thelma, Thank you so much for your kind words! We're absolutely thrilled to hear that you had a fantastic experience with us. It truly means a lot to our team to know we made a positive impact. We can’t wait to welcome you back soon!"
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Cassie Baugh

March 21, 2025

5  out of  5
rating by Cassie Baugh
"Amazing experience. I gave a budget and Alyssa Holloway took care of everything I could afford, while making sure my kids are always protected. Thank you!!!!"
We responded:
"Cassie, Thank you so much for your wonderful review! We're so glad to hear that Alyssa Holloway was able to help you find the perfect solution within your budget while keeping your kids safe and happy. It warms our hearts to know we could make a positive impact for you and your family. We truly appreciate your support and can’t wait to see you all again soon! 😊"
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Jessica Thomason

March 21, 2025

5  out of  5
rating by Jessica Thomason
"Lee McDaniel at Alyssa Holloway office was amazing today! I learned so much and I really appreciated him answering all of my questions and made the process so easy! HIGHLY RECOMMEND!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Lee McDaniel provided you with such a great experience. It’s wonderful to know that he took the time to answer all your questions and made the process easy for you. We truly appreciate your recommendation and look forward to being your agent of choice for years to come!"
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Que Null

March 20, 2025

5  out of  5
rating by Que Null
"Very Knowledgeable and helped me get the best insurance"
We responded:
"Que, Thank you for your kind words! We're so glad to hear that you found our team knowledgeable and that we were able to help you find the best insurance for your needs. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
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Steven Herman

March 18, 2025

5  out of  5
rating by Steven Herman
"The process was seamless. Shakira had me approved for a life insurance policy and had all of the documents ready for me to sign in 10mins."
We responded:
"Steven, Thank you so much for the 5-star review! We’re thrilled to hear that Shakira made the process smooth and efficient for you. We always strive to provide quick and hassle-free service, and it's great to know we hit the mark! We look forward to serving all of your insurance needs for years to come!"
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NIEJA HUNTER

March 18, 2025

5  out of  5
rating by NIEJA HUNTER
"Shakira is very knowledgeable about all things insurance. She is always willing to take the time ensure that her customers are pleased and well taken care of. Thanks so much Shakira!"
We responded:
"Nieja, Thank you so much for your kind words and 5 stars! We're thrilled to hear that Shakira provided you with excellent service and expertise in insurance. We truly appreciate your feedback and are glad to know you felt well taken care of. We look forward to being your agency of choice for years to come!"
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Mike Cobb

March 14, 2025

5  out of  5
rating by Mike Cobb
"Thank you Diana and Shauna. I had to file a claim for a damaged vehicle. When the claim check came, Diana brought the paperwork and the claim check to me on her on time because I was not able to go to her o. Thanks Diana!! And Shauna took care of insuring the replacement vehicle in less than two minutes. Thanks Shauna!"
We responded:
"Mike, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Diana and Shauna were able to assist you efficiently during your claim process. It's always our goal to provide timely and supportive service, and we're glad that Diana could deliver the paperwork and claim check to you, and that Shauna was able to insure your replacement vehicle so quickly. Your kind words mean a lot to us, and we appreciate your trust in our team. "
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Jarvis Goodwin

March 12, 2025

5  out of  5
rating by Jarvis Goodwin
"Very helpfil"
We responded:
"Jarvis, Thank you so much for your wonderful review! It truly warms our hearts to know that you found our service helpful. Our team is dedicated to providing the best support possible, and your kind words inspire us to keep going. If you ever need anything or have more questions, please don’t hesitate to reach out. We’re here for you! Your support means the world to us!"
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Carlie Blair

March 7, 2025

5  out of  5
rating by Carlie Blair
"Lee does his job and does it well! He was relatable, professional, and a pleasure to work with ! I definitely see a raise in his future ! Thank you so much Lee for your time and patience!"
We responded:
"Carlie, Thank you for taking the time to share your experience! We're thrilled to hear that Lee made such a positive impact during your interactions. His dedication and professionalism truly shine through, and we appreciate your kind words. We'll be sure to pass along your compliments to him! If you need anything else, don’t hesitate to reach out."
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Je'Torrace Williams

March 6, 2025

5  out of  5
rating by Je'Torrace Williams
"Shauna is the best insurance agent I’ve ever dealt with!"
We responded:
"Je'Torrace, Thank you for your wonderful review! We're so glad to hear that Shauna has made such a positive impression on you. She truly goes above and beyond for our clients, and your kind words mean a lot to us. If you need anything else or have any questions, feel free to reach out. We're here to help!"
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Lekendrick Carter

March 6, 2025

4  out of  5
rating by Lekendrick Carter
"I haven't had any problems with the company and they have great customer service."
We responded:
"Lekendrick, Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our customer service as we treat every customer like a life long friend. We appreciate you taking the time to share your experience. "
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Maggie Wester

March 5, 2025

5  out of  5
rating by Maggie Wester
"I had the best experience with Ms. Holloway’s team. Shakira is the BEST. Extremely helpful, prompt, and communicative. Would recommend 15/10."
We responded:
"Maggie, Thank you for your fantastic review! We're so glad to hear that you had such a positive experience with Ms. Holloway’s team, and we truly appreciate your shout-out to Shakira! Our team works hard to provide exceptional service, and your recommendation means the world to us. If you ever need assistance again, please don’t hesitate to reach out. Thanks again for your support! 🌟"
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Dnet Sutton

March 5, 2025

5  out of  5
rating by Dnet Sutton
"Very helpful and understanding of my concerns. She went back into my profile & picked up payments that had been missed, after I had already changed/updated my credit card information on auto pay. Absolute 5 🌟 service!"
We responded:
"Dnet, Thank you so much for your kind words and 5 Stars! We're thrilled to hear that you had a positive experience and that our team was able to assist you with your concerns. We aim to treat every customer like a life-long friend. We look forward to working with you again soon! "